Safety & Care

Shipping & Returns Policy

Effective Date: 2026/01/01

At Seebelle, we aim to provide reliable worldwide shipping and a smooth customer experience for all orders.

Shipping Policy

Worldwide Shipping

We currently ship to most countries worldwide.

Processing Time:
1–3 business days

Estimated Delivery Time:

Middle East & Europe: 7–14 business days

Other regions: 10–20 business days

Delivery times are estimates and may vary depending on customs processing, carrier delays, or local conditions.

Customs, Duties & Taxes

Customers are responsible for any customs duties, import taxes, or additional fees required by their country.

Seebelle is not responsible for customs-related delays or charges.

Shipping Responsibility

Once an order has been shipped and tracking information has been provided, responsibility for the shipment transfers to the customer.

Seebelle is not responsible for:

Shipping carrier delays

Incorrect shipping information provided by the customer

Packages marked as delivered by the carrier

Returns & Refunds Policy

For quality and product integrity reasons, colored lenses cannot be returned once opened or used.

Eligible Returns

Returns are accepted only if:

The product is unopened, unused, and in its original sealed packaging

The return request is submitted within 30 days of delivery

Shipping costs are non-refundable.

Non-Returnable Items

The following items are not eligible for return or refund:

Opened or used products

Items damaged due to improper handling

Clearance or promotional items

Refund Process

Approved refunds will be issued to the original payment method after inspection of the returned item.

Refund processing times may vary depending on the payment provider.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery and include clear photos of the issue.

Each case is reviewed individually.

Contact

For shipping or return inquiries, please contact: